Need help with setup, operation, or maintenance? Our technical team provides detailed guidance for all Basoo products, including:
Generators & Engines
Power Tools
Outdoor & Garden Tools
Accessories
Email Support
support@basoocn.com
Phone / WhatsAPP
+86-18257837236
Warranty & Repairs
All Basoo products are backed by a warranty to ensure quality and peace of mind. Warranty periods vary by product – refer to your user manual or contact us for details.
We offer repair services and replacement parts through our authorized service centers.
Need a replacement part? We stock genuine spare parts for all Basoo machines. Provide your product model and serial number, and our team will assist you with availability and pricing.
Basoo products are used around the world. If you are located outside China, please contact your local distributor or reach out to our export team for assistance.
